We are updating our Bank First App to bring you Confirmation of Payee and other new features to improve your banking experience.
Find out what’s new in the Bank First App before we launch.
If you are saving towards a holiday or your first home, you can now set up a goal from your Bank First App home screen.
You can keep track of your progress and how much you have left to hit your goal.
Our updated app will bring you Confirmation of Payee, an industry-wide banking service that can help protect you from scams and mistaken payments.
This new feature will make it easier to share your BSB and account number with someone who is sending you money.
With more menu options, your home screen can also be customised to suit your needs, whether that is bringing your accounts first or your savings goals first.
Replace lost or stolen cards directly from the app. Lock or unlock your card for Australian and/or International transactions.
Reach your savings goals by setting up individual savings goals on your accounts.
Select from a password, PIN, pattern, fingerprint (Android), FaceID and TouchID (iOS).
Use Quick Balance to check your account balance effortlessly without having to log in.
Not already registered for online banking? Register now.
Go to the App Store or Google Play on your device.
Use the search function to find Bank First.
Select the Bank First App icon and press Get (for Apple) or Install (for Android).
Open the app, then tap Let's go, then Login on the home screen.
Enter your Member Number and Password. If you do not have a password contact us.
Select your preferred login option (6-digit PIN or 6-9 dot pattern).
Read and accept the T&Cs and you're all done!
Need help? Watch our step-by-step video.
| Bank First App | Internet Banking | Support |
|---|---|---|---|
Change your password | Yes | Yes | |
Update your contact details | Yes | Yes | |
Change your daily limit | No | Yes | |
Download your statement | No | Yes | |
Find your interest details | Yes | Yes | |
Find your BSB and account number | Yes | Yes | |
Going overseas? Let us know! | No | Yes | |
Report a lost, stolen or damaged card | Yes | No | |
Dispute a transaction on Bank First debit or credit card | Yes | No | |
Change your card PIN | Yes | Yes | |
Open and manage a Term Deposit | No | Yes | |
Lock and unlock your cards | Yes | No | |
Set up PayID | Yes | Yes |
Need more help? Find out everything you need to know about the Bank First App.
Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPhone, iTunes, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Touch Bar is a trademark of Apple Inc. Google, Android, Google Pay and other marks are trademarks of Google LLC.
The information provided on this website does not take into account your objectives, financial situation or needs. Therefore, you should firstly consider the appropriateness of this information and refer to the Terms and Conditions or the relevant Product Disclosure Statement (PDS) before acquiring a product. These documents are available at our branches or by contacting us on 1300 654 822.
