Bank First App
Updated Bank First App is here
Rename your accounts
Rename your accounts to more meaningful names in our updated app.
Confirmation of Payee
Our updated app will bring you Confirmation of Payee, an industry-wide banking service that can help protect you from scams and mistaken payments.
Update your details
Our new app will bring you a new profile section, which allows you to update your contact details straight from the app.
Easy access to set up a savings goal
If you are saving towards a holiday or your first home, you can now set up a goal from your Bank First App home screen.
You can keep track of your progress and how much you have left to hit your goal.
Share your bank account details directly from the app
This new feature will make it easier to share your BSB and account number with someone who is sending you money.
Streamlined navigation
With more menu options, your home screen can also be customised to suit your needs, whether that is bringing your accounts first or your savings goals first.
Features of the Bank First App
Flexible card management
Replace lost or stolen cards directly from the app. Lock or unlock your card for Australian and/or International transactions.
Dedicated savings goals
Reach your savings goals by setting up individual savings goals on your accounts.
Simple and secure log in options
Select from a password, PIN, pattern, fingerprint (Android), FaceID and TouchID (iOS).
Check your balance easily
Use Quick Balance to check your account balance effortlessly without having to log in.
Download the Bank First App
Not already registered for online banking? Register now.
Go to the App Store or Google Play on your device.
Use the search function to find Bank First.
Select the Bank First App icon and press Get (for Apple) or Install (for Android).
Open the app, then tap Let's go, then Login on the home screen.
Enter your Member Number and Password. If you do not have a password contact us.
Select your preferred login option (6-digit PIN or 6-9 dot pattern).
Read and accept the T&Cs and you're all done!
Need help? Watch our step-by-step video.
Here's what you can do yourself
| Bank First App | Internet Banking | Support |
|---|---|---|---|
Change my account name | Yes | Yes | |
Change your transfer limit | No | Yes | |
Rename your accounts | Yes | Yes | |
Change your password | Yes | Yes | |
Update your contact details | Yes | Yes | |
Download your statement | No | Yes | |
Find your interest details | Yes | Yes | |
Find your BSB and account number | Yes | Yes | |
Going overseas? Let us know! | Yes | Yes | |
Report a lost, stolen or damaged card | Yes | No | |
Dispute a transaction on Bank First debit or credit card | Yes | No | |
Change your card PIN | Yes | Yes | |
Open and manage a Term Deposit | No | Yes | |
Lock and unlock your cards | Yes | No | |
Set up PayID | Yes | Yes |
How to download the Bank First App
Bank First App FAQs
Need more help? Find out everything you need to know about the Bank First App.
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