It’s quick and easy to provide us with your instructions. You don’t need to visit a branch or call us. Simply let us know your maturity instructions by completing an online form, paper form or through Internet Banking. Instructions to change your Term Deposit will be accepted up to five business days after maturity.
Option 1: Online Term Deposit Maturity Instruction Form
If you’d like to add or remove funds from your Term Deposit, change your term or redeem your deposit at maturity, please complete the short Term Deposit Maturity Instructions Form.
Option 2: Internet Banking Term Deposit Maturity Instructions
Alternatively, you can provide your instructions through Internet Banking as follows:
Login to Internet Banking
Select Accounts
Select Term Deposit Maturity Instructions
Enter your Member Number and Term Deposit Number
Select what you would like to do with the funds and provide details (as required)
Option 3: Two to sign – Term Deposit Maturity Instruction Form.
If you have a Term Deposit maturing soon which requires two authorised signatures, please download, complete and return the Two to Sign – Term Deposit Maturity Instructions Form.