Bank First App FAQs
Getting started
If you have Internet Banking set up, all you need to do is download the app and login.
Learn how to download the Bank First App by watching our how-to video guide.
App and account settings
Quick Balance shows your account balance without logging into the app.
To select a Quick Balance account, select 'Profile' and tap 'Quick balance'. Swipe the 'Quick Balance' to On and follow the prompts.You will be required to enter your Member number and Internet Banking password when logging into the app for the very first time. After that, you will be prompted to set up a simple login method:
PIN.
Pattern.
Managing payments, transfers and transactions
On your home screen, tap the account that you want to search through.
In the bottom right hand corner, tap the blue search icon and enter your search term (keyword) or dollar amount. You can select whether the transaction is a credit or a debit or both.Yes, redraw is available within the Bank First App. The minimum redraw amount is $500.
You can redraw funds by selecting your home loan account and making an internal or external transfer between accounts or by making a BPAY payment directly from your home loan. Please note that the minimum redraw amount is $500.