About Us

Our purpose remains true to the original vision of our founders. To be the bank that provides banking and financial services for those who care for others in our community.

Why bank with us?

At Bank First, we’re invested in you. As we are owned entirely by our customers, we exist to financially empower people to realise their dreams – not to make money for shareholders.

From the products and services we offer, through to our dedicated customer service staff, we pride ourselves on putting our customers first.

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Members

James and Jemima are keen to make an impact in their careers and for their community. We're thrilled they've decided Bank First is the bank for them.

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Community Impact

We’re proud to support those who make a difference in our community through awards, sponsorships, partnerships and grants.

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People

We strive to be an employer of choice, and offer a range of benefits to our people to empower them to be their best.

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Corporate Governance

As a mutual, our customers are also shareholders. Profits are reinvested into the organisation, to strengthen Bank First and return value to Members.

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Who knows teachers and nurses?

Bank First, that's who.

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Switch to Bank First

Making the switch to us is not just smart; it’s easy.

If you are part of the education community, you will find a host of extra services available to you and your school.

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Keeping our Members safe

As a community of Bank First Members, let’s keep working together to be vigilant.

Learn how to protect yourself and what to do if you have been impacted by scams or fraud.

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Financial Wellbeing

Bank First is proud to be the customer-owned bank that invests in the financial empowerment of its members.

Explore practical strategies for improving your financial wellbeing.

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Teaching Initiatives Program

For over 30 years, schools have benefited from Teaching Initiatives Program (TIP) funding.

Projects range from establishing music, arts, math and recycled playgrounds to programs that reflect cultural and Indigenous diversity in schools.

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Our founders were teachers by day and bankers by night

It started in the early 70’s with teachers joining forces to form a credit union.

$10 each from 48 teachers across the State to create a line of credit for their colleagues who, because of their profession, didn’t qualify for loans from a traditional bank.

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Sustainability

Environmental Social Governance

We’re committed to continuing our legacy of doing the right thing.

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Advocacy

As Australia’s 10th largest mutual bank, we have a role to play in advocating not only for our Members but for causes our sector, partners and communities care about.

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