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Overseas Travel Notification

By logging onto Internet Banking, you can update your travel plans safely and securely without needing to call or email us.

Notify us of your overseas travel

Keep your accounts safe while travelling.

We're providing a self-service option to make it easier for Bank First Members to inform us of upcoming travel plans via Internet Banking, enabling us to keep an eye out for unusual activity.

Steps to notify us

Log in to your Internet Banking account.
Select 'Services' and 'Overseas Travel' from the menu.
Provide a contact method while you're overseas, countries you plan to visit and the dates you'll be away.
That's it! No more waiting on hold, just a quick and easy online form.

Frequently asked questions

1. Log in to your Internet Banking account.
2. Select ‘Services’ then select ‘Overseas Travel’ from the menu.
3. You will need to provide a contact method while you’re overseas, the countries you plan to visit and the dates you’ll be away.
That’s it! No more waiting on hold, just a quick and easy online form.
If you are unable to log in to your Internet Banking account, complete our online form.
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You will receive an email to confirm your request has been received and your account updated.
Your financial security is our priority. To ensure we provide you with a safe and secure Internet Banking Service we have a number of security measures in place to protect you online.You can also play a role to protect your account.
- Always create strong passwords or passphrases which are at least 14 characters long and use a combination of letters and numbers which are unpredictable or unique.
- Never real your PIN or passcode to anyone.
- Remember to always log out after each session.
Check your account regularly and if you notice any unauthorised transaction, please alert us immediately.

Other ways to notify us of your travel

If you are unable to log in to your Internet Banking account, you can still notify us of your overseas travel using our online form.

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