National Scams Awareness Week

We’re busting scams wide open this week.

There’s absolutely no shame in being scammed and there’s no shame in having a ‘close call’. Let’s get the conversation out into the open and share our stories.

An elderly Member trusted a member of her support community and almost lost her life savings. Red flags went up as $30,000 in transactions suddenly appeared on her account.

This Member has been with us for more than two decades.

Well and truly retired and enjoying life, she found herself caught in an elaborate scam, providing her card and online banking details to someone she trusted.

Within hours, these criminals had a spending spree across Melbourne using her card.

The Bank First team picked up on these unusually high transactions from stores we knew our Member wouldn’t normally purchase from and put a stop on her card and Internet Banking.

Victoria Police and the Member’s family are now involved.