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Frequently asked questions
You can make your banking simpler by giving each of your account a nickname in Internet Banking.
For example, if one of your accounts is a Kids Account for Jenny, you can change the nick name of that account to Jenny. This does not change the name the account is held in, it is simply a nickname you’ll see on Internet Banking and the Bank First App.
Learn more about renaming your accounts in Internet Banking.
No you don't. Your direct debits and credits will continue to be processed using your member number.
Get started with PayTo
PayTo is a new secure digital way to view, authorise and manage your payments from within Internet Banking.
